ARRIKTO INC. PRIVACY POLICY
LAST REVISED ON: JUNE 22, 2020
1. Introduction.
1.1 Privacy Policy. We are committed to safeguarding the privacy of our website visitors and respecting their right to data privacy. As such, this Privacy Policy (“Privacy Policy”) applies to information we collect or use on websites, including https://www.arrikto.com/ (the “Website”) and any products, features, services, or any portion thereof (collectively, the “Platform”), owned or controlled by Arrikto Inc., or its affiliated companies, which are entities that control, are controlled by or are under common control with us (“Affiliates”) (collectively, the “Company” or “we” or “our” or “us”).
1.2 Changes to Privacy Policy. Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to the Privacy Policy. Your continued use of the Platform after any change in this Privacy Policy will constitute your acceptance of the changes. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you and for periodically visiting this privacy policy to check for any changes.
1.3 Terms of Service. This Privacy Policy and our Terms of Service (the “Terms of Service”), which is incorporated herein by reference, are an agreement (collectively, this “Agreement”) between you (“You” or “your” or “you”), a user of the Platform, and us. By using our website, you acknowledge and agree to this policy, and consent to our use of cookies in accordance with the terms of this Agreement.
1.4 Third-Party Links. The Platform contains third party links to other websites or services. Please be aware that we are not responsible for the content or privacy practices of such other third- party websites or services. We encourage our users to be aware when they leave the Platform and to read the privacy statements of any other site that collects personal information. When you use the Platform or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
- Advertisers, ad networks and ad servers;
- Analytics companies;
- Your mobile device manufacturer;
- Your mobile service provider.
These third parties may use tracking technologies to collect information about you when you use the Platform. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
2. Information We Collect.
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of the Platform including your Internet Protocol (IP) address, geographical location, browser type and version, devise characteristics, operating system, language preferences, referral source, and information on action taken on the Site, such as; length of visit, page views and website navigation paths;
(b) information that you provide to us when registering with the Platform including your email address;
(c) information that you provide or that is collected by and from Facebook, Twitter, Instagram or other social-media properties, whether existing now or in the future, when completing your profile on the Platform including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, employment details and other personal data or information;
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters or text message alerts, or participate in one of our online forums or communities including your name, postal address, email address, telephone and/or mobile numbers;
(e) information that you provide to us when using the Platform, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use;
(f) information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through the Platform including your name, address, telephone number, email address, fax number, and credit card details;
(g) content that you submit to the Platform or via links to social media networks, forums, blogs, message boards, chat rooms or similar functionality, including audio recordings, software code, videos, photos, images, text, information (including, without limitation, personal information), user comments, and any other content (collectively, “User Content”)
(h) information contained in or relating to any communication with us or our third-party service providers for customer support or other communications, including, without limitation, records and copies of correspondence and responses to surveys for research purposes;
(j) Information from and about the devices you use to access the Platform, including attributes such as the operating system, hardware version, device settings, file and software names, types, battery and signal strength, device identifiers, device locations, specific geographic locations (such as GPS, Bluetooth, WiFi signals), connection information such as the name of your mobile operator or ISP, browser type, language, time zone, mobile phone number and IP address.
(k) In connection with your visit or use of the Platform, we may automatically collect information about our users, such as the numbers and frequency of users and their characteristics and information about similar groups of users, certain age groups or users that live in a particular geographical area. This data is only used in the aggregate as a statistical measure and not in a manner that would identify you personally. Aggregate information generally is collected through the use of cookies and beacons;
(l) When you access or use the Platform, or any portion thereof, we may collect physical location information that is sufficiently precise to allow us to locate a specific person or device (“Location Information”). We only collect Location Information with your permission (e.g., such as when you agree to provide it to us after you initially access or use the Platform). We may use Location Information to provide you with content and services that are relevant to a particular location, such as advertising, search results, and directions;
(m) The Platform may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts and address book information; and
(n) any other personal information that you choose to send to us.
2.2 We may collect, store and use information obtained by automated means through the Platform such as, cookies, web beacons, web server logs, JavaScript and similar technologies, including technologies designed to obtain information regarding your use of the Platform:
(a) “Cookies” are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in the Platform are visited and by how many people. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website The “Help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We recommend that you leave the cookies activated because cookies allow you to use many features of the Platform. For more information please refer to Section 5.2 of the Privacy Policy.
(b) “Web Beacons,” also known as Internet tags, pixel tags, single-pixel GIFS or clear GIFs, link web pages to web servers and their cookies. Web Beacons can be embedded in web pages, videos, or emails, to collect certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the content, the IP address of your computer, and the Uniform Resource Locator (URL ) of the web page from which the content was viewed. We may use this information to reduce or eliminate messages sent to a user.
(c) “Web Server Logs,” including browser types, Internet service providers (ISPs), referring/exit pages, platform types, date/time stamps, number of clicks, and IP addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet, which web servers use to identify where to send the information your computer requests. We may use IP addresses for a number of purposes, such as system administration, to report aggregate information to our business partners, or to audit the use of our Platforms.
(d) “Local Shared Objects,” sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit.
(e) “Ad IDs” and Other In-App Tracking Methods. There are a variety of tracking technologies that may be included in mobile applications, and these are not browser-based like cookies and cannot be controlled by browser settings. Some use device identifiers, or other identifiers such as “Ad IDs” to associate app user activity to a particular app.
(f) Google Analytics and DoubleClick. We use Google Analytics (“Google Analytics”), a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies.” The information generated by the cookies about your use of the Platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Platform, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of the Platform. More information about how you can opt-out is in Section 5 (Your Rights) below. By using the Platform, you consent to the processing of data about you by Google in the manner and for the purposes set out above. We also use the services like Google DoubleClick in conjunction with Google AdSense on our service. To disable this cookie, visit Google’s webpage on the subject for further instructions: http://www.google.com/policies/privacy/ads/.
We also use other third-party services to assist with optimizing our Sites and to facilitate the provision of Services to customers, including, for example, Single Sign-On functionality. Personal Information or Usage Information may be provided to these third-party service providers to enable them to support our Sites’ functionality or provision of Services. These service providers and links to their respective privacy policies are: Zendesk, (https://www.zendesk.com/company/customers-partners/privacy-Notice/), and Okta (https://www.okta.com/privacy-Notice/).
2.3 In using some features of the Platform, you may also be able to submit information about other people. Before you disclose to us the personal information of another person, you must obtain that person’s consent, and you hereby represent that you have obtained such consent from such person, to both the disclosure and the processing of that personal information in accordance with this Privacy Policy.
3. How We Use Your Information.
3.1 Personal information submitted to us through our website will be used for the purposes specified in this Privacy Policy or on the relevant pages of the Platform.
3.2 We may use your personal information to:
(a) To provide, operate, maintain, improve, and promote the Platform, and any other information, products or services that you request from us;
(b) To enable you to access and use the Platform, including uploading, downloading, collaborating and sharing content, photos, images, videos and information, with other users or third parties;
(c) To process, verify, and complete transactions, and send you related information, including purchase confirmations and invoices, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing, collection and enforcement, and to build a user database;
(d) To send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; sending you technical notices, updates, security alerts, and support and administrative messages sending statements, invoices and payment reminders to you, and collecting payments from you; and, when we have location information, we use it to tailor our Platform for you and others.
(e) To send promotional communications, such as providing you with information about services, features, newsletters, offers, promotions, contests, events and sending updates;
(f) To monitor and analyze trends, usage, and activities in connection with the Platform and for marketing, advertising, administrative, analytical, research, optimization, and other purposes. For example, we may use statistical analyses of usage data in order to measure interest in the various areas of the Platform, for development purposes and to inform advertisers and partners in aggregate and anonymous terms about consumers who click on their advertising or other messages. IP addresses are also used for systems administration and troubleshooting purposes.
(h) To investigate and prevent fraudulent transactions, unauthorized access to the Platform, and other illegal activities;
(i) To personalize the Platform’s content, features or advertisements;
(j) To deal with inquires and complaints made by or about you relating to the Platform;
(k) To verify compliance with the terms and conditions governing the use of the Platform; and
(l) To comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our policies.
3.3 If you submit personal information, including User Content, for publication on the Platform, we will publish and otherwise use that information in accordance with the license you grant to us, and by submitting such information to us, you hereby grant us a worldwide, revocable, sublicensable and royalty-free license to use such personal information for our business purposes. You shall be solely responsible for your own User Content and the consequences of submitting and publishing your User Content on the Platform. You further agree that you will not submit to the Platform any User Content or other material that is contrary to this Privacy Policy or contrary to applicable local, national, and international laws and regulations.
4. Disclosing Personal Information.
4.1. Service Providers. We engage service providers to perform functions and provide services to us. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
4.2. Authorized Personnel. Our employees, agents, consultants, contractors, or other authorized personnel, including those of our contractors, service providers, subsidiaries and affiliates, may have access to user information as necessary in the normal course of our business.
4.3. Business Transfers. In some cases, we may choose to buy or sell assets, or have engaged in discussions with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Platform users is among the assets transferred. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if the Platform, the Company, or substantially all of its assets, were acquired, liquidated, or dissolved, personal information would be one of the assets that is transferred.
4.4. Government, Law Enforcement or Third Parties. We may disclose any information, including, without limitation, Personal Information that we deem necessary, in our sole discretion and without your prior permission, to comply with any applicable law, regulation, legal process or governmental request. We also may exchange information, including, without limitation, Personal Information, with other companies and organizations to protect the rights, property, or safety of the Company and its affiliates, personnel, users, third parties, or others. We reserve the right to disclose a user’s Personal Information if we believe, in good faith, that the user is in violation of the Terms of Service, even without a subpoena, warrant or other court order.
5. Your Rights.
5.1 We will provide you with an opportunity to exercise certain controls and choices regarding our collection, use and sharing of your information through Opt-out options.
5.2 In accordance with local law, your controls and choices may include:
a) You may correct, update and delete your account information, as described below;
b) You may change your choices for subscriptions and newsletters;
c) You may choose whether or not to receive offers from us;
d) You may choose whether you received targeted advertising from us or our partners.
5.3 Opt-out. We have created the following mechanisms to provide you with control over certain uses and disclosures of your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Location Information. You can choose whether or not to allow the Platform to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Platform may then be inaccessible or not function properly.
- Promotion by the Company. If you do not wish to have your email address or contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by following the unsubscribe instructions provided in the e-mail you receive or contacting us directly at privacy@arrikto.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
- Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by following the unsubscribe instructions provided in the e-mail you receive or contacting us directly at privacy@arrikto.com. You can also always opt-out by logging into the Platform and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to privacy@arrikto.com.
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by following the unsubscribe instructions provided in the e-mail you receive or contacting us directly at privacy@arrikto.com. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by providing us notice at privacy@arrikto.com.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (the “NAI”) by visiting http://www.networkadvertising.org/index.asp.
5.4 Accessing and Correcting Your Information
If you have an account, you can help ensure that your contact information and preferences are accurate, complete, and up to date by logging into your account or by emailing us at privacy@arrikto.com. For other personal information we hold, we will provide you with access for any purpose including requesting that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to his/her personal information records. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
If you delete your User Content from the Platform, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users. Proper access and use of information provided on the Platform, including User Content, is governed by our terms of use privacy@arrikto.com.
6. Retaining personal information.
6.1 This Section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes may be maintained.
6.3 Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7. Security of Personal Information.
7.1 We will take reasonable administrative, technical, organizational and physical precautions to safeguard against the loss, misuse or alteration of your personal information. These safeguards vary based on the sensitivity of the information that we collect and store. For example, when processing sensitive personal data (such as data about ethnic or racial origin, political opinions/union membership, data concerning health, sex life or sexual orientation, genetic data, or biometric data) or data that reveals sensitive personal data, especially when using data profiling extra safeguards will be added.
7.2 We will store all the personal information you provide on our secure password- and firewall-protected servers.
7.3 We will notify consumers and regulatory authorities in case of breach without undue delay.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that information will never be disclosed, altered or destroyed in a manner that is inconsistent with this Privacy Policy.
7.5 You acknowledge that the safety and security of your information also depends on you. You are responsible for keeping the password you use for accessing the Platform confidential; we will not ask you for your password (except when you log in to our Platform).
8. Users from Other Jurisdictions.
8.1 The Platform is controlled and operated by us from the United States. If you are not a resident of the United States or you are located outside the United States, you should not use the Platform unless you are in compliance with all applicable law. If you choose to use the Platform or provide information to us, please note that we may transfer the information, including personal information, outside of the United States and process it there.
8.2 We do not represent or warrant that the Platform, or any portion thereof, are appropriate, lawful, or available for use in any particular jurisdiction.
8.3 Those who choose to access the Platform do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations, and are subject to United States export controls in connection with your use of the Platform and are responsible for any violations of such controls, including, without limitation, any United States embargoes or other federal rules and regulations restricting exports.
8.4 We may limit the availability of the Platform, in whole or in part, to any person, geographic area or jurisdiction that we choose, at any time and in our sole discretion.
8.5 Personal information that you publish on the Platform or submit for publication on our Website may be available, via the Internet, around the world. We cannot prevent the use or misuse of such information by others.
8.6 You expressly agree to the transfers of personal information described in this Section.
9. Your California Privacy Rights.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://www.arrikto.com/legal/ccpa.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of the Platform that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@arrikto.com or you may send a letter to 60 E 3rd Ave, Ste 262, San Mateo, CA 94401 or by telephone at +1 (650) 389-7482.
Under California Civil Code Section 1789.3, users of the Service from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at 60 E 3rd Ave, Ste 262, San Mateo, CA 94401 or by telephone at +1 (650) 389-7482.
10. Our Contact Information.
If you have any questions, feedback or to report a violation regarding the Privacy Policy, you may email us privacy@arrikto.com or you may send a letter to 60 E 3rd Ave, Ste 262, San Mateo, CA 94401 or by telephone at +1 (650) 389-7482.
11. List of Our Affiliates and Related Properties.
Below is a representative list of some of our affiliated properties and related properties that currently may have access to personal information collected from Users on our Platform as set forth in this Privacy Policy. We may update this list from time-to-time, so please check back periodically to keep up-to-date.
Affiliates: n/a
Related Properties: n/a